The risks associated with inventory including obsolescence, surplus product, supply constraints etc. became the responsibility of ACAL Parts Services.
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The technical and product experience of ACAL's bid support team has been used by our customer to speed up the response times to tender requests.
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This particular solution was extremely significant as the installed base contained a high number of Enterprise level systems. It therefore provided safeguards against expensive parts requests.
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Working to a centralised distribution model we are able to maintain replenishment activities on behalf of the client and perform direct shipments for critical call requests.
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